Privacy Policy

Last updated: 12 August 2026

JC Performance Coaching respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you use this website, contact us or enquire about our coaching services, how we use that information, and the rights you have in relation to your personal data.

Who we are

JC Performance Coaching is a strength and performance coaching business operated by James Crozier.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us through the Contact page on this website.

Information we may collect

Depending on how you interact with the website, we may collect information such as:

• Your name
• Email address
• Telephone number, if you choose to provide it
• Information about your training goals and requirements
• Information you provide when making an enquiry
• Any other information you voluntarily provide through our contact form or by contacting us directly

We only ask for information that is reasonably necessary for the purpose for which it is collected.

How we use your information

We may use your information to:

• Respond to enquiries
• Discuss coaching services and determine which option may be suitable for you
• Provide and manage coaching services where you become a client
• Communicate with you about your coaching
• Respond to questions or requests
• Maintain appropriate business and administrative records
• Improve the operation and security of our website and services

How we process your information

We will only use your personal information where we have a lawful basis to do so under applicable data protection law. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, or pursuing legitimate interests where appropriate.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers where this is necessary to operate our website or provide our services. For example, information submitted through our website contact form may be processed by the form or website hosting services we use.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or business requirements that apply.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Your rights

Depending on the circumstances, you have rights under UK data protection law including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information where there is no longer a lawful reason for us to keep it
• Ask us to restrict certain processing
• Object to certain processing
• Request your information in a portable format where applicable
• Withdraw consent where we rely on consent as our lawful basis

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled incorrectly.

Website security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will always be published on this page.

Contact

If you have questions about this Privacy Policy or how your personal information is used, please contact JC Performance Coaching through our Contact page.